GET IN TOUCH
Let’s Talk About Your Animation
Have a question about Paper Animate, need help with the platform, or want to share feedback? Send us a message and we’ll get back to you.
WRITE TO US
Send Us A Message
Include your topic, a short detail, and the email where we should reply. Screenshots of frames help with technical notes.
CONTACT
Contact Information
One inbox for product, help, and ideas.
SUPPORT
Common Questions
Quick answers about writing to us.
How can I contact Paper Animate?
Use the form on this page or write to support@paperanimate.io with your topic and detail.
How long does it take to receive a response?
Most notes receive a reply within two working days. Class deadlines mentioned in the subject get priority.
Can I ask about a specific feature?
Yes. Mention frames, timing, preview, or flipbook creation and include steps you already tried.
Can I report a problem with the website?
Yes. Describe the page, browser, and what happened. A screenshot of the frame strip helps.
Can I send feedback or suggestions?
Yes. Ideas and comments shape the workflow. Short, specific notes are the most useful.
Is Paper Animate suitable for beginners?
Yes. Start with one drawing and add frames step by step. Ask us if a term feels unclear.
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